KnowledgeBase
My open rates seem too high?
by BES | June 8, 2024 | Email Campaigns | 0 Comments
Here are some common issues that can cause your open rates to be too high. 1. The aggressive spam filter is causing high open rates Few spam filters will click links in incoming mail before delivering them to make sure there isn't any malicious content. Our platform...
Why do my open rates seem low or are showing zero counts?
by BES | June 8, 2024 | Email Campaigns | 0 Comments
It may be one of the following reasons. 1. Check if your open tracking enabled for your campaignOpen tracking must be enabled before the campaign is sent to track opens in the campaign report.If open tracking was disabled for a campaign, there you won't able to see...
How open tracking works?
by BES | June 8, 2024 | Email Campaigns | 0 Comments
Each time you email campaigns via your platform, the system embeds a tiny invisible image pixel at the bottom of your HTML email. This open tracker image pixel is unique to each campaign and for each contact. When someone opens your email with images turned on, that...
How to send a email campaign?
Jun 8, 2024 | Email Campaigns
Go to the campaign in your customer account. 1. Click on...
Advance search and export option?
Jun 8, 2024 | Contacts
If you want to search/export email data from some specific...
Can I change the from email or from name or reply to ID?
Jun 8, 2024 | Email Campaigns
You can change the 'From Name' or 'Reply-to Email' as per your choice on the Setup stage while sending an email campaign as follows. Do not change the "From email" as that will impact your delivery.