KnowledgeBase
My open rates seem too high?
by BES | June 8, 2024 | Email Campaigns | 0 Comments
Here are some common issues that can cause your open rates to be too high. 1. The aggressive spam filter is causing high open rates Few spam filters will click links in incoming mail before delivering them to make sure there isn't any malicious content. Our platform...
Why do my open rates seem low or are showing zero counts?
by BES | June 8, 2024 | Email Campaigns | 0 Comments
It may be one of the following reasons. 1. Check if your open tracking enabled for your campaignOpen tracking must be enabled before the campaign is sent to track opens in the campaign report.If open tracking was disabled for a campaign, there you won't able to see...
How open tracking works?
by BES | June 8, 2024 | Email Campaigns | 0 Comments
Each time you email campaigns via your platform, the system embeds a tiny invisible image pixel at the bottom of your HTML email. This open tracker image pixel is unique to each campaign and for each contact. When someone opens your email with images turned on, that...
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How will the system will handle duplicate records and improper syntax such as john.gmail.com or john@.com etc.while importing?
Jun 8, 2024 | Contacts
The system will only upload the unique contact and remove any duplicate entry while uploading. The system will automatically reject such ID which is not in a proper format of an email address while uploading.