KnowledgeBase
My open rates seem too high?
by BES | June 8, 2024 | Email Campaigns | 0 Comments
Here are some common issues that can cause your open rates to be too high. 1. The aggressive spam filter is causing high open rates Few spam filters will click links in incoming mail before delivering them to make sure there isn't any malicious content. Our platform...
Why do my open rates seem low or are showing zero counts?
by BES | June 8, 2024 | Email Campaigns | 0 Comments
It may be one of the following reasons. 1. Check if your open tracking enabled for your campaignOpen tracking must be enabled before the campaign is sent to track opens in the campaign report.If open tracking was disabled for a campaign, there you won't able to see...
How open tracking works?
by BES | June 8, 2024 | Email Campaigns | 0 Comments
Each time you email campaigns via your platform, the system embeds a tiny invisible image pixel at the bottom of your HTML email. This open tracker image pixel is unique to each campaign and for each contact. When someone opens your email with images turned on, that...
What is a Contact/Subscriber?
Jun 7, 2024 | Contacts
A contact is a single person you have added. Think of 1...
How many contacts I can import in the system, and what should be the size of my list?
Jun 7, 2024 | Contacts
There is no restriction on the number of contact lists or...
How to trigger an email campaign to a specific date and time?
Jun 8, 2024 | Email Campaigns
While sending the email campaign at the last stage of 'Confirmation' you can select the date/time with the help of 'Send At' button (Use the calendar to select the date and time) for sending your email campaign at any future date/time. i.e Next day, Next week, Next...