KnowledgeBase
My open rates seem too high?
by BES | June 8, 2024 | Email Campaigns | 0 Comments
Here are some common issues that can cause your open rates to be too high. 1. The aggressive spam filter is causing high open rates Few spam filters will click links in incoming mail before delivering them to make sure there isn't any malicious content. Our platform...
Why do my open rates seem low or are showing zero counts?
by BES | June 8, 2024 | Email Campaigns | 0 Comments
It may be one of the following reasons. 1. Check if your open tracking enabled for your campaignOpen tracking must be enabled before the campaign is sent to track opens in the campaign report.If open tracking was disabled for a campaign, there you won't able to see...
How open tracking works?
by BES | June 8, 2024 | Email Campaigns | 0 Comments
Each time you email campaigns via your platform, the system embeds a tiny invisible image pixel at the bottom of your HTML email. This open tracker image pixel is unique to each campaign and for each contact. When someone opens your email with images turned on, that...
How to match my column names of CSV file with the system fields, and what if I want to upload too many lists?
Jun 8, 2024 | Contacts
First, create a new list or select an existing list in...
How to search an email address and where?
Jun 8, 2024 | Contacts
In a specific email list: If you want to search in a...
How to check the report of any sent email campaign?
Jun 8, 2024 | Email Campaigns
Open any already sending campaign or a sent campaign. It will show you every detail for that campaign. Go to the Campaigns and select anyone as follows. It will show you the count of Open, Click, Bounces and Unsubscribe users and many other details as follows. Then...